Customer Focus Groups Surveys


To help gauge your standing in the eyes of your stakeholders, such as your customers, intermediaries or claimants, we hold Focus Groups on your behalf, administering diagnostic tools that yield descriptive and qualitative information that will help you better align your service offerings, products and brand positioning in the market.


Our findings will be presented in a report that outlines quotes, patterns and themes from the surveys, along with a series of recommendations drawn from these findings. For greatest accuracy, we recommend two to three Focus Group events, each typically lasting around two hours.


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