Managing Director

Rudolf Frei has over 25 years of hands-on experience in the insurance industry, specialising in insurance management consulting and insurance operations. He founded the IBNR franchise in 2009 to provide expert management consulting solutions to progressive clients across Asia.

Over time, Rudolf has transformed IBNR into Asia’s leading provider of business process leakage assessments, as well as the preferred partner of specialised insurance providers seeking expert assistance with expanding in Asia.

Having served in management and executive positions at reputable insurers across Europe and Greater China, Rudolf champions superior service quality and top performance in his teams. He manages up to 150 employees and budgets as high as USD 200 million.

Rudolf’s experience lies chiefly in primary insurance and reinsurance, and management consultancy markets. His expertise covers claims and legal, anti-fraud and risk management, technical training, sales and marketing, IT system optimisation, and insurance operations. Throughout his career, he has managed all major classes of general insurance, reinsurance, and individual life insurance.

Rudolf has extensive hands-on experience in re-engineering cross-functional business processes, quality management, and IT systems, and has successfully overseen the expansion of international sales support programmes.

He is passionate about high-performing teams and holds master’s degrees in law and business administration.

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